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Effective Date: [Insert Date]
Website: [https://www.citescraft.com]
CitesCraft ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, process, and share your personal information when you visit or interact with our website or services. By using CitesCraft, you agree to the terms of this Privacy Policy.
We collect various types of information, both directly and indirectly, to provide and improve our services.
Personal Information refers to data that identifies you as an individual. This includes, but is not limited to:
Full name
Email address
Phone number
Postal address
Billing and payment details
Account login credentials
Any content you voluntarily submit to us, such as messages, feedback, or reviews
This includes information that does not identify you personally, such as:
Browser type and version
Device type and operating system
IP address
Geographic location (city, state, country)
Pages visited, time spent on pages, clickstream data
Referring URLs
We may use third-party tools and cookies to automatically collect data regarding your interaction with our website, including:
Date and time of access
Website performance data
Session duration
Heatmaps and click tracking (e.g., via Hotjar or similar tools)
We use your data for a wide range of legitimate business purposes, including:
To provide you with access to our platform, tools, and services
To personalize user experience
To process payments and fulfill transactions
To communicate with you about your account and activities
Responding to inquiries, troubleshooting issues, and providing technical support
Notifying you about changes to our services or policies
Monitoring and analyzing trends, usage, and activities
Improving the functionality and usability of our website
Sending you newsletters, promotions, and updates (only with your explicit consent)
Tailoring advertisements or marketing campaigns based on your interests
Enforcing our Terms of Service
Preventing fraudulent transactions and monitoring for security threats
Complying with legal, regulatory, or judicial requirements
If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing your personal data:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate interests (e.g., improving services, securing our website)
CitesCraft uses cookies, beacons, pixels, and other tracking technologies to collect and store information. These help us:
Understand how you use our website
Customize your experience
Track website performance
Serve relevant ads (via Google Ads, Facebook Pixel, etc.)
Essential Cookies: Necessary for core functionalities
Analytical Cookies: Track usage for analytics
Functional Cookies: Remember user preferences
Advertising Cookies: Deliver personalized ads
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
We do not sell your personal data. However, we may share your data with trusted third parties:
We may engage third-party vendors to assist with:
Website hosting
Payment processing
Data analytics
Marketing and communications
Customer support tools
These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.
We may disclose your data:
To comply with legal or regulatory obligations
In response to subpoenas, court orders, or legal processes
To enforce our rights, terms, or prevent fraud
If CitesCraft is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
As long as your account is active
To comply with legal or regulatory requirements
To resolve disputes and enforce agreements
After the retention period, your data will be securely deleted or anonymized.
We take appropriate technical and organizational measures to protect your personal data, including:
SSL encryption
Firewall protection
Regular vulnerability scanning
Restricted access to personal data
Despite these efforts, no system is completely secure. We encourage you to use strong passwords and take steps to protect your own information.
Depending on your location, you may have the following rights:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data under certain circumstances.
Object to the processing of your data for direct marketing or based on our legitimate interests.
Receive your data in a commonly used format and request its transfer to another service provider.
You may withdraw consent for data processing at any time, where applicable.
To exercise your rights, please contact us at [your-email@citescraft.com].
Your data may be transferred to and processed in countries outside of your residence, including the United States. We ensure such transfers comply with applicable data protection laws by:
Using standard contractual clauses
Transferring only to countries with adequate data protection laws
CitesCraft may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies before submitting any personal data.
CitesCraft is not intended for children under 13 (or the age defined by local law). We do not knowingly collect data from minors. If we discover that a child has submitted personal data, we will delete it promptly.
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this page periodically to stay informed.
If we make material changes, we may notify you through email or a notice on our website.
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
📧 Email: [Citescraft - Contact]
🌐 Website: [https://www.citescraft.com]
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